Hello Sir/Madam, my name is Ashish Rathi from Kanpur UP. I have a Master’s degree in Aviation Management from Punjab University. I’m having over 5 years of experience in the Airline customer service and operations industry. My knowledge base includes coping with customer issues, responding to customer queries, and excellent client interaction. I am also a skilled communicator with strong problem-solving skills. I have excellent customer service skills and I can handle stressed customer service with tact and patience. I am also proactive and enjoy learning new things. With good experience in the airline industry, I am confident that I would be an excellent addition to your team. Thank you.