Good morning Sir/Madam. My name is Piyush Ranjan and I am from Srinagar. I have completed my graduation in Commerce from XYZ University. I possess 6 years of experience in the BPO sector. I worked for 4 years as a customer care specialist in ZEDX Technologies. Then I switched to VIVO Tech and worked as a Customer care executive. My job role involves taking calls from customers and answering their questions. I have good communication skills. I am proficient in both Hindi and English language. I have good knowledge of technology and my typing speed is 45 words per minute. I can work under pressure and I am flexible with working shifts. During my career in BPO, I learned how to deal with customers and serve their requirements. I am confident that my skills and experience make me the perfect candidate for this job role. Thank you.