Hello, Sir/Madam, My name is Akshita Soni and I’m very excited to be here for this call center interview. I am a graduate in Commerce. I hail from Surat, Gujarat. Before applying to this firm I was working for Techno Performance and hold 4 years of experience as a call center agent. I can communicate well in both Hindi and English. Besides being a good communicator, I am also a good listener. I am good at listening to clients’ concerns and solving their problems. I am emotionally stable and can handle pressure very well. I will strive to provide excellent service to all customers. It will be my pleasure to work with your team. Thank you.